FAQ
Frequently Asked Questions
HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
Orders are typically processed within 24–72 hours, excluding weekends and holidays. Once your order ships, you will receive tracking information via email.
HOW DO I KNOW WHICH SIZE TO ORDER?
Please refer to the size guide provided on the product page before placing your order. Fit may vary depending on the style and material of each item.
WILL SOLD-OUT ITEMS BE RESTOCKED?
Some of our most-loved pieces may be restocked! Follow us on social media and join our email list to be the first to know about restocks and new arrivals.
CAN I CHANGE OR CANCEL MY ORDER?
Orders may be canceled within 24 hours of purchase. If you need to request a cancellation, please contact us as soon as possible. Once the cancellation window has passed, we cannot guarantee changes or cancellations.
CAN I CHANGE MY SHIPPING ADDRESS?
Please double-check your shipping information before completing your purchase. If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has begun processing or has shipped.
DO YOU ACCEPT RETURNS OR EXCHANGES?
At this time, all sales are final. We do not accept returns or exchanges unless an item arrives damaged. Please review our Return & Refund Policy for complete details.
HOW CAN I CONTACT YOU?
Have a question that wasn't answered here? We'd love to help! Please contact us through our Contact Us page, and we'll get back to you as soon as possible.